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What should I do when my Baton Rouge home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system safeguards your home – and your family – against the various risks you could face, like theft, fire, and flooding. Even though your home might be ready, that doesn’t automatically mean you are. Do you have a good idea of what to do if your Baton Rouge home alarm system goes off? The sound of an alarm can be jarring, bewildering, and may cause panic. Your best option is to stay composed and abide by these easy guidelines.

Actions to Take When Your Home Alarm System In Baton Rouge Triggers

You don’t want to be in this situation, but it’s also why you installed a home alarm system in the first place. You’re awakened from a deep sleep with the unmistakable blasting of an alarm after a home security component has been triggered. So what are you going to do?

  1. Don’t panic. This is easier said than done when your home security alarm is ringing loudly, and your heart is beating rapidly. But keeping yourself calm is the most effective way to evaluate what’s going on. Avoid the impulse of trying to deal with the emergency alone and permit your monitoring professionals and first responders to perform their job.
  2. Attend to your loved ones. Your priority should be your loved ones and getting them to safety. In the case of a burglary, this might mean going to a designated safe zone as far away from points of entry as possible. The intruder was in all likelihood already turned away by the alarm, but it’s always a good idea to be extra careful. If there’s smoke or a fire, you need to exit your residence without delay.
  3. Don’t forget your smartphone. Most homeowners keep their smartphones with them at all times these days, but you may neglect to take it during an emergency. You’ll want to have it. You’ll have the chance to stay in touch with your monitoring experts and get updates through your home security app.

Connect With Your Round-the-clock Monitoring Agents

Whenever your home alarm system in Baton Rouge goes off, your round-the-clock monitoring experts will instantly act. Their first step is to confirm your alarm, and that includes reaching out to you. The protocol they abide by depends on the sort of emergency. To illustrate, when the emergency is of a medical nature, one attempt will be made to reach you before first responders are deployed. If you’re dealing with a burglary alarm - the most typical kind of event - a monitoring specialist will adhere to these procedures to contact you:

  • An attempt will be made to reach you through the command hub. You will usually be requested to provide a passcode.
  • If that attempt doesn’t get a response, a call is attempted to your primary contact number.
  • An alternate number or first emergency contact is tried next.
  • If there still isn’t an answer, local law enforcement officers are sent.
  • Your monitoring agents will attempt to reach you again after the proper authorities are notified.

If you're not in a situation where you can communicate with monitoring staff, don’t fret. Assistance will still be deployed even when you're not available to substantiate the emergency.

Be prepared for any emergency with a Vivint home alarm system in Baton Rouge

Stay ready for any situation with a modern home alarm system in Baton Rouge from Vivint. Call (225) 725-8055 to begin the customization of your home’s security today.